Experience

An interactive experience timeline

Not just a resume; the context, decisions, impact and lessons behind each role. Expand any card to dive deeper.

Business context. Pursuing a Master of Engineering Management (GPA 4/4) while expanding a cross-industry product portfolio and seeking Product Manager roles at leading US technology companies.

Product

Academic + independent AI product experiments

Users

Financial compliance, e-commerce and enterprise use cases

Responsibilities

  • Defined product requirements and KPI success metrics for an ML fraud-detection system (99.2% accuracy, SHAP explainability).
  • Built a MAUT-based e-commerce recommendation decision support system with scenario and sensitivity analysis.
  • Applied Decision & Risk Analysis and Product Innovation frameworks to AI product strategy.

Challenges

  • Applying strong product fundamentals across both traditional and AI-enabled products.

Solutions

  • Framing model output as a product recommendation engine with clear launch and audit criteria.

Impact

A growing library of AI product artifacts, research papers and shipped experiments.

99.2%

Fraud detection

4/4

GPA

Technologies

PythonMLSHAPPower BIFigma

Lessons learned

AI amplifies good product judgment; it does not replace it.

Business context. Led modernization of Bluestream 2.0, a global embedded-insurance platform serving Fortune 500 automotive clients including Tesla, BMW, Mercedes-Benz and Porsche.

Product

Bluestream 2.0 · embedded insurance platform

Users

Insurance reps, administrators, business consultants across 6 stakeholder groups

Responsibilities

  • Spearheaded end-to-end delivery across business, engineering, QA and architecture, improving requirement clarity by 30%.
  • Authored 350+ user stories and Camunda BPMN decision models, cutting requirement-related defects by 42%.
  • Drove MoSCoW roadmap prioritization across 6 stakeholder groups, improving platform adoption by 35%.

Challenges

  • Legacy platform gated all growth behind engineering capacity.

Solutions

  • A reusable UI component library and decoupled Camunda orchestrations enabling self-service configuration.

Impact

Turned platform changes from an engineering-driven cycle into a sales-driven, self-service exercise.

+35%

Adoption

+50%

Ops efficiency

Technologies

Camunda BPMNJIRAConfluenceFigma

Lessons learned

Attack the structural constraint, not the loudest feature request.

Business context. Owned commercial-excellence products in the Javelin Suite, partnering with 10 global pharma leaders including Pfizer, J&J, AbbVie, AstraZeneca and Novartis.

Product

Javelin Alignment Manager, Call Plan Manager & Application Catalyst

Users

1 million+ global users: reps, regional managers, commercial excellence teams

Responsibilities

  • Led 0-to-1 launch of a rep appointment scheduling platform, lifting booking completion 49% and cutting no-shows 18%.
  • Owned roadmap for three B2B SaaS products (1 million+ users), shipping 35+ features and growing MAU 22% YoY.
  • Drove onboarding across 12+ enterprise accounts in NA, EU and APAC, achieving 95% retention.

Challenges

  • Customers wanted less effort and dependency, not more features.

Solutions

  • Reorganized the roadmap around five strategic investment themes focused on self-service.

Impact

Shifted the portfolio from feature expansion toward reducing operational friction at scale.

1M+

Users

95%

Retention

Technologies

RICEOKRsJIRAConfluenceSQL

Lessons learned

Enterprise PM is about reducing customer effort at scale, not shipping the most features.

Business context. Led product ownership for a HIPAA-compliant EHR and medical billing platform across 4+ hospital systems.

Product

Cedar Electronic Health Record platform

Users

500+ clinical staff, billing specialists and administrators

Responsibilities

  • Launched a HIPAA-compliant billing solution, improving claim approval from 61% to 82%.
  • Implemented FHIR R4 and HL7 interoperability, reducing manual reconciliation by 40%.
  • Integrated ICD-10, CPT, NDC and HCPCS billing standards to improve claims accuracy.

Challenges

  • Downstream financial outcomes were capped by upstream data quality.

Solutions

  • Treated compliance as a product capability and standardized clinical-to-billing workflows.

Impact

Reduced denial-related revenue leakage by an estimated 30%.

82%

Claim approval

-40%

Manual reconciliation

Technologies

FHIR R4HL7ICD-10 / CPTSQL Server

Lessons learned

Compliance is a product capability, not a regulatory checklist.

Business context. Supported development of a cybersecurity incident-response platform for enterprise clients.

Product

Security incident-response platform

Users

Enterprise security and operations teams

Responsibilities

  • Produced 40+ wireframes, process flows and functional specs in Figma and Sketch.
  • Partnered with engineering and UX to prioritize high-impact features via A/B testing.

Challenges

  • Requirement analysis effort slowed sprint kick-off.

Solutions

  • Structured product workflows and hypothesis-driven development.

Impact

Cut requirement analysis effort by 50% and accelerated sprint kick-off by a week per cycle.

-50%

Analysis effort

Technologies

FigmaSketchA/B Testing

Lessons learned

Clarity is a feature; ambiguity compounds cost downstream.

Business context. Contributed to product strategy and KPI tracking for an e-commerce platform.

Product

E-commerce platform

Users

Online shoppers and merchandising teams

Responsibilities

  • Supported growth and customer acquisition through competitive benchmarking and A/B testing.
  • Performed market and competitor analysis to inform roadmap prioritization.

Challenges

  • Improving conversion in a competitive market.

Solutions

  • Data-driven experimentation and competitive analysis.

Impact

Improved conversion rates and informed roadmap prioritization.

9+

Years since

Technologies

Google AnalyticsA/B TestingExcel

Lessons learned

The best PMs never stop being curious about the domain.

Looking for a PM who can turn customer needs into measurable product outcomes?

I'm open to Product Manager roles across platforms, payments, SaaS, healthcare, AI-enabled products and other technology domains. Let's talk.