Resume

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9+

Years in Product

1M+

Users Served

7

Product Domains

10+

Global Enterprise Clients

Experience

MEM Candidate · Product & AI Focus

2025 to Dec 2027

Stevens Institute of Technology · Jersey City, NJ, USA

  • Defined product requirements and KPI success metrics for an ML fraud-detection system (99.2% accuracy, SHAP explainability).
  • Built a MAUT-based e-commerce recommendation decision support system with scenario and sensitivity analysis.
  • Applied Decision & Risk Analysis and Product Innovation frameworks to AI product strategy.

Product Manager · Insurtech

Jul 2023 to Jan 2026

Zensar Technologies · Marsh McLennan · Pune, India

  • Spearheaded end-to-end delivery across business, engineering, QA and architecture, improving requirement clarity by 30%.
  • Authored 350+ user stories and Camunda BPMN decision models, cutting requirement-related defects by 42%.
  • Drove MoSCoW roadmap prioritization across 6 stakeholder groups, improving platform adoption by 35%.

Associate Product Manager · Pharma

May 2021 to Jun 2023

LTIMindtree · ZS Associates · Pune, India

  • Led 0-to-1 launch of a rep appointment scheduling platform, lifting booking completion 49% and cutting no-shows 18%.
  • Owned roadmap for three B2B SaaS products (1 million+ users), shipping 35+ features and growing MAU 22% YoY.
  • Drove onboarding across 12+ enterprise accounts in NA, EU and APAC, achieving 95% retention.

Senior Business Analyst · US Healthcare

Aug 2020 to Apr 2021

AYN Infotech · Cedar EHR · Pune, India

  • Launched a HIPAA-compliant billing solution, improving claim approval from 61% to 82%.
  • Implemented FHIR R4 and HL7 interoperability, reducing manual reconciliation by 40%.
  • Integrated ICD-10, CPT, NDC and HCPCS billing standards to improve claims accuracy.

Business Analyst · Cybersecurity

Apr 2018 to Feb 2020

CanWill Technologies · Pune, India

  • Produced 40+ wireframes, process flows and functional specs in Figma and Sketch.
  • Partnered with engineering and UX to prioritize high-impact features via A/B testing.

Business Analyst · E-commerce

Dec 2016 to Apr 2018

IBN Technologies · Pune, India

  • Supported growth and customer acquisition through competitive benchmarking and A/B testing.
  • Performed market and competitor analysis to inform roadmap prioritization.

Skills

Product Management

Product Vision & StrategyProduct RoadmapOKRs & Key ResultsSuccess Metrics & KPIsFeature Prioritization (RICE, MoSCoW, ICE)Tradeoff AnalysisCustomer Needs AnalysisCompetitive Market AnalysisProduct DiscoveryUser ResearchJTBDCustomer Journey MappingPersona DevelopmentA/B TestingMVP DefinitionGo-to-Market StrategyRelease PlanningPRD / BRD / FRDSprint PlanningBacklog RefinementUATAgile / Scrum

Analytics & Data

SQLPythonPower BIExcelQlikSenseGoogle Analytics (GA4)Product Usage & Adoption MetricsAmplitude (familiar)Mixpanel (familiar)

AI Product Management

AI Product StrategyMachine Learning ConceptsGenerative AI ApplicationsResponsible AIExplainability (SHAP)AI EvaluationsPrompt EngineeringContext EngineeringRAGVector DatabasesMCP (Model Context Protocol)Multi-Agent Orchestration

Design & Prototyping

FigmaLovableFramerSketchWireframingPrototypingDesign IterationDesign Thinking

Tools & Platforms

Azure DevOps (ADO)Microsoft Azure (AZ-900)AWSJIRAConfluenceCamunda BPMNMuralMiroNotionTrelloMicrosoft 365 (Excel, PowerPoint)SQL ServerMongoDBREST API Concepts

Domain Knowledge

US Healthcare (FHIR, HL7, HIPAA, ICD-10)PaymentsInsurtechPharmaceutical TechnologyB2B SaaSE-commerceCybersecurity

Education

  • Master of Engineering Management (MEM) · GPA 4/4

    Stevens Institute of Technology

    2025 to Dec 2027

  • B.E., Computer Science

    Savitribai Phule Pune University (SPPU)

Certifications

  • Certified Scrum Product Owner (CSPO) · Scrum Alliance
  • Forward Learning Program for Product Owners · McKinsey & Company
  • Lean Six Sigma · Star Agile

Awards

  • Client Excellence Award · Marsh McLennan (2024, awarded twice)
  • Star Employee Award · Cedar EHR (2021)

Looking for a PM who can turn customer needs into measurable product outcomes?

I'm open to Product Manager roles across platforms, payments, SaaS, healthcare, AI-enabled products and other technology domains. Let's talk.